FAQ
What is Valleyhaus?
Valleyhaus specializes in manufacturing prefabricated houses, cabins, tiny homes, and backyard studios. Using an automated assembly line in Kitchener, Ontario, we deliver affordable, high-quality homes faster than traditional construction methods.
What types of homes do you offer?
Prefabricated Homes: Full-sized homes ready for family living.
Cabins: Perfect for recreational or seasonal use.
Tiny Houses: Compact, minimalist living spaces ideal for downsizers or secondary residences.
Backyard Studios: Versatile spaces for home offices, guest rooms, or creative pursuits.
How do I order a home?
You can place your pre-order directly through our website. Once pre-orders open, simply choose your preferred model, selected your style, and follow the checkout process.
When will pre-orders begin?
Pre-orders will open in the next few months. Subscribe to our newsletter to stay updated on launch dates.
How does the pre-order process work?
Once you place a pre-order, you will secure your spot in our production schedule. We will keep you informed of your order’s progress, from manufacturing to delivery.
Is there a deposit required for pre-orders?
Yes, a $1000 deposit is required to confirm your order. The deposit is fully refundable. Full details will be available at checkout.
Can I customize my house ?
No, in general we cannot customize the designs. We manufacture the models on an automated assembly line which keeps costs low but does not allow for easy changes. We do however offer a few unique styles to choose from.
Where are your houses built?
All our homes are manufactured at our automated assembly line facility in Kitchener, Ontario.
How long does it take to manufacture a house?
Our advanced technology enables us to manufacture a house in less than one week once production begins.
How are the houses delivered?
Homes are transported from our facility to your site using specialized trucks and trailers. Delivery is coordinated to ensure minimal disruption.
How long does delivery take?
Delivery timelines depend on your location, but we aim to deliver within 1–2 weeks of manufacturing.
Do you handle installation at the site?
Yes, we handle the installation process, including delivery, rigging, assembly, and final cleanup.
What are the site requirements for installation?
Your site must be prepared in advance, including permits, foundation readiness, and accessible delivery routes. Our team will guide you through these steps.
How much do your homes cost?
Our homes start at approximately $280,000, with variations based on size, customizations, and additional features.
Are financing options available?
We are working with financial institutions to provide flexible financing options. Details will be shared soon.
Are there any additional costs?
Additional costs may include site preparation, foundation work, permits, and utility hookups. Our team will provide a detailed breakdown during the consultation process.​
What materials do you use in your homes?
We use sustainable, high-quality materials to ensure durability, energy efficiency, and environmental responsibility.
Are your homes energy-efficient?
Yes, our homes are designed to exceed energy efficiency standards, reducing your long-term utility costs.
Do your homes come with a warranty?
Yes, all our homes come with a comprehensive warranty covering materials and workmanship. Warranty details will be provided upon purchase.
What is included in a cabin or tiny house?
Cabins and tiny houses come fully equipped with living areas, kitchens, bathrooms, and bedrooms. Specific inclusions and exclusions are listed on the 'what's included' page.
Can I use a backyard studio year-round?
Yes, our backyard studios are designed to be used in all seasons, with proper insulation and heating systems.
Do you need permits for a backyard studio?
Permit requirements vary by location. We recommend checking with your local municipality, and we can assist with the process if needed. In general, you typically will not need a permit for a small shed.
Where do you deliver?
Currently, we deliver across Ontario. Plans for expanding delivery to other provinces and regions are underway.
Do you provide ongoing support after delivery?
Yes, our customer service team is available to assist with any questions or concerns after your home is delivered.
How do I contact customer support?
You can reach us via email at support@valleyhaus.ca or call our helpline at [phone number].
Are you planning to expand your product line?
Yes, we are continually innovating and plan to introduce new models and features in the future.
How can I stay updated on Valleyhaus news?
Subscribe to our newsletter and follow us on social media for the latest updates, promotions, and announcements.
If you have more questions, don’t hesitate to contact us. We’re here to help!